Components and spare parts
Who can do this:Every role readsKnowledge manager and administrator edit
Transcript
- Components are the parts of your machines that knowledge refers to: valves, sensors, seals and controllers.
- A safety-critical component sends every answer about it to an expert first.
- A component page gathers its error codes, failure modes, procedures and spare parts.
- Spare parts carry their part numbers, the machines they fit and what they replace.
- This valve was superseded after a service bulletin, so the assistant always names the part that is current.
- Applicability says which models, revisions and components a part fits.
Components are the parts of your machines that knowledge refers to: valves, sensors, seals, drives and controllers, with the machine models they belong to. Spare parts are what you order and fit, with part numbers, the machines they fit and what they replace.
Components
Section titled “Components”Components lists every component with its code, its parent component and the machine models it applies to. A component page gathers its error codes and symptoms, failure modes, procedures, historical cases, service bulletins and spare parts. New component and Edit keep them.
Spare parts
Section titled “Spare parts”- Open Spare parts and search by part number or name, or filter by machine model.
- Open a part. Supersession shows the part that replaces it, or the one it replaces.
- Applicability lists the machine models, revisions and components it fits; Add applicability adds one.
- Related knowledge and Historical cases show where the part appears in procedures, resolutions and closed cases.
Good to know
Section titled “Good to know”- When a part is superseded, the AI Service Engineer names the current part.
- Resolutions and procedures link the parts they need with Add spare part.
- Parts used in a service case are recorded when the case is closed.